Terms of Services
Welcome to MueenMart. These Terms of Service (“Terms”) outline the rules, obligations, and rights between you (the “Customer”) and MueenMart regarding the use of our website, products, and services. By accessing our platform, placing an order, or using any part of our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website.
1. Eligibility to Use Our Services
To purchase from MueenMart, you must be at least 18 years old or have the consent of a legal guardian. By placing an order, you confirm that all details you provide are accurate, complete, and current. Any use of our services for fraudulent or unlawful purposes is strictly prohibited and may result in immediate account termination and legal action.
2. Account Registration
Some features may require you to create an account with us. You agree to provide accurate personal details, maintain the confidentiality of your login credentials, and promptly update any changes to your account information. You are solely responsible for all activity under your account, whether authorized or unauthorized.
3. Product Descriptions
We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However, we do not warrant that the information will always be free of errors, typographical mistakes, or omissions. Minor variations in color, size, or packaging may occur due to manufacturing processes or display settings.
4. Pricing and Payment
All prices are listed in the applicable currency and are subject to change without notice. Payment must be made in full before your order is processed. We accept various payment methods, and by completing a purchase, you confirm that the payment details provided are valid and authorized for use.
5. Order Acceptance & Cancellation
Your order becomes binding only when we confirm it via email or other official communication. We reserve the right to refuse or cancel any order due to stock limitations, pricing errors, or suspected fraudulent activity. In such cases, any payment made will be refunded in full.
6. Shipping & Delivery
All orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may vary due to circumstances beyond our control. Risk of loss or damage passes to you upon delivery to the provided address.
7. Returns & Refunds
Our Return & Refund Policy governs the process for returning products and requesting refunds. Customers are responsible for reviewing the policy before initiating a return. Certain products, for hygiene or safety reasons, may not be eligible for return.
8. Customer Responsibilities
You agree not to misuse our website, engage in fraudulent transactions, or attempt to disrupt our operations. Misuse includes uploading harmful code, engaging in unauthorized access attempts, or using automated systems to scrape data. Violations may result in legal consequences.
9. Intellectual Property
All content on our website — including text, graphics, logos, product images, and design — is the property of MueenMart and protected under copyright laws. You may not copy, reproduce, or distribute our content without prior written consent.
10. Prohibited Activities
You are prohibited from using our site for any unlawful activity, including but not limited to money laundering, harassment, spreading false information, or impersonating another person. Violation of this clause may lead to immediate account termination.
11. Limitation of Liability
To the maximum extent permitted by law, MueenMart shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes but is not limited to loss of data, profits, or business opportunities.
12. Third-Party Links
Our website may contain links to third-party sites for your convenience. We are not responsible for the content, policies, or practices of those websites, and accessing them is at your own risk.
13. Promotions & Discounts
From time to time, we may offer promotions or discount codes. Each promotion will have its own terms and validity period. We reserve the right to modify or cancel promotions at any time without prior notice.
14. Force Majeure
We are not responsible for delays or failure to perform due to causes beyond our reasonable control, including natural disasters, strikes, acts of war, pandemics, or technical failures.
15. Privacy & Data Use
Your use of our services is also governed by our Privacy Policy, which details how we collect, store, and protect your personal information.
16. Changes to Terms
We reserve the right to update these Terms at any time. Updated versions will be posted on our website with a revised “Effective Date.” Your continued use of our services after changes indicates acceptance of the updated Terms.
17. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in our operating region.
18. Termination of Service
We reserve the right to suspend or terminate access to our website without notice if you violate these Terms, engage in fraud, or act in a way that could harm MueenMart or its customers.
19. Contact & Support
If you have questions or concerns about these Terms, our products, or services, you can reach us at the email below. We aim to respond to inquiries within 48 hours.
📧 Email: mueenmart@gmail.com
20. Effective Date
These Terms are effective as of 15 August 2025 and remain valid until updated or replaced by a newer version.